Components are not the same for every issue type

Roos Lesmeister December 22, 2016

I have something I can not figure out. In support JIRA I have 3 types of tasks where I all use a custom field 'website' where I added components; the different types of websites. For 2 out of 3 tasks all components are visible, but for 1 the last two I added are not. I have no clue how this can be the case. Can you please help me?

4 types of issues:

3types of Q.PNG

Here you see more components:

Jira-1a.PNG

Then here there are components missing:

 

Jira-1b less websites visible.PNG

 

Configuration of fields you see the same field:

 

Jira-1d same fields.PNG

For both issues:

 

Jira-1e same fields.PNG

Overview of all components:

Jira-1c all components.PNG

1 answer

1 vote
Vladimir Yakimov _Botron_
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December 22, 2016

Hi,

 

Just as an idea could it be that you have different contexts for this particular field for the different issue types?

If so, you could have missed adding the missing value. Check custom field configuration.

 

Regards,

 

Vladimir

Roos Lesmeister December 27, 2016

Thanks I found it indeed with the configuration of the custom fields. Still can not explain why for two types it did show and the other one not, but it works now. Thanks!

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