Component/s section is missing while raising JIRA Ticket

[sriram vasudevan]

Hi Team ,

While creating a JIRA ticket , i can't see the component/s section. I tried to see inside the Configure Field-> All I can view only two section checked like 1.Summary and 2.Description rest all are invisible. How to fix this? please help thanks in advance !!

*Note: But i can see the component/s field if i change the project.

[sriram vasudevan · Accepted solution]

Thanks Bhushan & CK for the prompt solutions.

[Raju KC]

Those fields are missing either in the screen or hide in field configuration. Please see the screen or field configuration.

[sriram vasudevan]

Ck Thanks for your promt reply,

Yes those fields are missing in the screen as well as hidden in the Field Configuration winzard.. What should be done ?

Thanks

sriram

[Bhushan Nagaraj]

Read the answer. You need to add the fields to the screen, and show the fields in the field configuration.

[Bhushan Nagaraj]

Hi Sriram,

You need to check the following:

1. Field Configuration: Check your project's field configuration and make sure the Components field is not hidden

2. Screen: Check the screen being used for "Create Issue" by your project and add "Components" field if it is missing

Read more about screen schemes here

https://confluence.atlassian.com/display/JIRA/Associating+a+Screen+with+an+Issue+Operation

Read more about field configurations here

https://confluence.atlassian.com/display/JIRA/Specifying+Field+Behaviour

Cheers

Bhushan

[Bhushan Nagaraj]

First "Show" the field in your project's field configuration.

https://confluence.atlassian.com/display/JIRA/Specifying+Field+Behaviour#SpecifyingFieldBehaviour-Hidingorshowingafield

Then you will be able to add it to the screen.

https://confluence.atlassian.com/display/JIRA/Defining+a+Screen#DefiningaScreen-Configuringascreen'stabsandfields

2. I am unable to add the components in the create Issue screen as well.

Are you unable to see the Components field here?

[sriram vasudevan]

Thanks hushan for reply,

As already mentioned in 1. Field Configuration - components field is hidden 2. I am unable to add the components in the create Issue screen as well.

thanks

sriram