In my project, I have several filters based on component field(i.e. 'component=Android','component=iOS',etc). Everytime I create an issue with one filter selected, the issue's component field fills automatically to the filter component. But don't seem to happen with every filter (Android) and I don't know why.
It sounds like you are trying to create issues directly on the board that is using a component as an element in the JQL filter. If I understand this correctly, I think you are running into this documented bug. Please see https://jira.atlassian.com/browse/JSWSERVER-14728 for details.
This problem is known to happen when you have the same component name in more than one project, and you are using that component in the filter for the board. I agree that this problem should not happen in Jira. However at the moment the only work-around that we have is to make sure that components in each project are uniquely named in Jira. That can avoid this problem.
I would recommend watching the bug ticket for additional updates to this problem.
I hope this helps.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs