Completed items in "Rejected" status erroneously Edited

Since the update the other week, our instance of Jira has been setting all the Complete/Done statuses of tickets to "Rejected" instead.


This even extends to items that were closed in the past, If I view them now they all show as "Rejected". 


Has anyone had this problem and if so how did they resolve it?


Its definitely not the workflow as I have checked and these have not changed and complete/done items should not end up as "Rejected".




Scratch that, it was the workflow, the update must have merged some of our custom statuses into "Rejected".

1 answer

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Hi Ritchie,

Thanks for updating the post to let others know the solution here.  In the future, I would recommend when you find a solution like this to instead post an answer to your own question and then accept it.   This way the Community site has a better way to track which questions asked have answers and which do not.


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