Complete sprint with incorrect "issues done"

Vander June 14, 2017

I have the following problem in my JIRA Cloud:

I have a Board, which has no "Done" category status attached to the columns.

When I click on "Complete sprint", it displays the message "1 issue was done".
However, no task is actually linked to the "Done" category.
They are all in the "In Progress" category. :(

Note: Apparently, it is always picking up the last column and assigning it as "Done"

Jira Error.png

 

3 answers

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1 vote
Answer accepted
Nic Brough -Adaptavist-
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June 14, 2017

No, that's showing the correct state of affairs.

A board defines the right hand column as done in the sprint.  You've got one issue done in that screenshot, and two incomplete, so the completion box is entirely correct.

I suspect what you  should do is swap the "in review" and "done" columns.

Vander June 14, 2017

Thanks for the answer!

 

I have another Board for test team.
In this other board, the tasks of the "Under Review" are sent to "Done".

It's not possible?

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 14, 2017

Yes, it depends on the workflow and the board configuration.

0 votes
Sherif Halawa January 1, 2022

I want to re-raise this issue with a suggestion. Not sure how JIRA was in 2017, but now each status can belong to one of three categories: "To Do", "In Progress" or "Done" in the workflow editor.

 

My suggestion would be to count all issues with statuses whose categories are "Done" as done, rather than just the right-most column. This would make the complete box stats more inline with the user's project definitions.  

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 1, 2022

That can't work - some teams "done" is" other teams "to do" or "in progress". 

Plus of course, someone could put a status in the wrong category, or in the wrong column

0 votes
Vander June 14, 2017

-- Duplicate -- 

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