Compatibility of Rich Text Editor of JIRA cloud

Rajkumar Devaraveni July 21, 2017

There are many issues that have email dialog that I would like to cut and paste portions or entirety into Jira.  But I can’t find how to get Jira to preserve HTML/RTF formatting. While Jira comments box shows all the same formatting capabilities, when I cut and paste all formatting information is lost including bullets, lines, indentation, bold, highlighting.   For example, the following is very useful in describing details of an issue, but my only option with Jira is to extract and attach as a file which loses searchability, and readability flow. I can’t believe the tool can not support such a standard operation as cut/paste – please help find and explain the procedure for making this work. 

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