Commits to BitBucket not updating JIRA OnDemand

[victor@archambault]

So, is it normal that JIRA does not refresh the list of commits related to an issue? Is there anyway to get JIRA and/or BitBucket to do the refresh/updates, manually? Are there logs somewhere, where a non-administrator can figure out if the JIRA-BitBucket (git) communications are being processed correctly, or flopped?

[AgentSmith]

Are there any viewable errors for the repo(s) in the DVCS connection? 

Assuming the syntax is correct and project permissions are correct, commits should be displayed pretty much immediately otherwise I believe the service sweeps for commits every hour.  

https://confluence.atlassian.com/display/AOD/Processing+JIRA+issues+with+commit+messages 

Unfortunately you don't have access to the JIRA logs but if you are unable to proceed, raise a support request with us at support.atlassian.com and we'll delve into the details and provide you with our findings!