Dear Sir/Madam,

we used to have the Commits tab with our BitBucket commits under the Actions section but now it's gone and we see the following message from time to time "JIRA is having difficulty contacting the applications that supply development status information. If this condition persists, please contact your JIRA administrators." Could you please advise how we can return the Commits tab back?

6 answers

This widget could not be displayed.

Hi,

It would be best if you create a support ticket here :

https://support.atlassian.com

Best regards,

Peter

This widget could not be displayed.

I've been having the same issue intermittently. Did you get a response?

This widget could not be displayed.

Not yet

This widget could not be displayed.

The commits tab was replaced recently in OnDemand with the Development section on the right side of the issue view. Please take a look on this video to know how Development tools works now: https://www.youtube.com/watch?v=70bOErojYJo

Also, the necessary access and how to enable/grant access to these features to your users can be found at Streamlining your development with JIRA OnDemand.

Cheers!
Mauro

This widget could not be displayed.

@Mauro, that's part of it, but the related issue is the the development section is erroring out for unexplained reasons. It works occassionally, but not all the time. Everything is on demand, so not sure what exactly I can do to address

This widget could not be displayed.

filed a support case, JST-91185

Looking at the chrome dev console, the dev status request isn't passing in an issue id, recreated in curl

$ curl 'https://ourinstance.atlassian.net/rest/dev-status/1.0/issue/summary?issueId=null&_=1394667167336'
// cookies redacted
{"errorMessages":["An invalid issue ID was provided: 'null'"],"errors":{}}

Thanks Ralph, we'll continue the work on the issue then and post the results at the end here. Cheers!

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

196 views 3 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you