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Comment on Parent ticket when Subtask is moved to Done

I'm looking to set up an automation for when a subtask is marked as Done, a comment is added to the Parent ticket. Unfortunately, I haven't quite mastered this and need help. 

Essentially this is what I want to create: https://community.atlassian.com/t5/Jira-questions/Updating-comment-on-a-parent-issue-when-a-subtask-transitions/qaq-p/972124 

 

2 answers

1 vote

Hello @Kelley Henderson 

Comparing what you pasted above and the post you referenced, your rule does not include the Branch/Related Issues/Parent component.

Screen Shot 2022-09-20 at 12.14.23 PM.png

Screen Shot 2022-09-20 at 12.14.34 PM.png

Screen Shot 2022-09-20 at 12.14.49 PM.png

 

And what is the point of your IF component? 

That was what I was missing, thanks that fixed my problem!

I have a Rule set up like this:

When: Issue transitioned

From: Open

to Done

If: Issue matches JQL: 

project = RE and status = Open and issuetype in ("Executable")

Then: Add comment to issue

Executable task is complete. 

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