Recently, pressing the 'm' keyboard shortcut for comments in a Jira issue will result in both the comment pop-up and inline versions to appear. Hitting escape will close both windows, but hitting cancel on the popup will close the popup.
Hopefully this is the place to enter this, I can't seem to find anywhere else to submit a bug.
There's a bug report at https://jira.atlassian.com/browse/JRA-32008 regarding this behavior. You can add yourself as a watcher to keep track of the process, and add comments or vote for it, which will increase its visibility to our devs.
Also, you can use https://jira.atlassian.com to file bugs or improvement requests for any of the Atlassian products.
Hope it helps.
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