Comment Visibility Internal Comments

I've created a scripted field and create a groovy script (Script Runner). I've got an error on lane 10 (def event = event as IssueEvent). Error: The variable (event) is undeclared.

What schould I do?

 

import com.atlassian.jira.bc.issue.comment.property.CommentPropertyService
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.event.issue.IssueEvent
import com.atlassian.jira.issue.comments.Comment
import groovy.json.JsonSlurper
final SD_PUBLIC_COMMENT = "sd.public.comment"

def event = event as IssueEvent
def user = event.getUser()
def comment = event.getComment()
def commentPropertyService = ComponentAccessor.getComponent(CommentPropertyService)

def isInternal = { Comment c ->
    def commentProperty = commentPropertyService.getProperty(user, c.id, SD_PUBLIC_COMMENT)
        .getEntityProperty().getOrNull()

    if (commentProperty) {
        def props = new JsonSlurper().parseText(commentProperty.getValue())
        (props['internal'] as String).toBoolean()
    }
    else {
        null
    }
}

if (comment) {
    return isInternal(comment)
}
return false

2 answers

Hi Thanos

I'd like to create a scripted field that used the CommentService and CommentPropertyService to determine whether the most last comment was public or private.

Pascal, 

Try something like 

import com.atlassian.jira.bc.issue.comment.property.CommentPropertyService
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.comments.Comment
import groovy.json.JsonSlurper

final SD_PUBLIC_COMMENT = "sd.public.comment"

Issue issue = issue

def commentManager = ComponentAccessor.getCommentManager()
def commentPropertyService = ComponentAccessor.getComponent(CommentPropertyService)

def lastComment = commentManager.getLastComment(issue)
def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()

def isInternal = { Comment comment ->
    def commentProperty = commentPropertyService.getProperty(user, comment.id, SD_PUBLIC_COMMENT).getEntityProperty().getOrNull()
    if (commentProperty) {
        def props = new JsonSlurper().parseText(commentProperty.getValue())
        props['internal']
    }
    else {
        null
    }
}

lastComment ? isInternal(lastComment) : null

PS. This is only for comments in a Service Desk issue. For JIRA issues the visibility of a comment depends on group or role levels. 

regards Thanos

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,264 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot