Comment Timestamp in JIRA Service Desk

[Kirstin Seidel-Gebert]

Hi all,

why doesn't JIRA Service Desk show an extended time stamp 30.07.2015 11:40 on issue comments, but only some text like "yesterday" or "2 days ago".

Is this built-in or a setting somewhere?

Cheers,
Kirstin

[Kirstin Seidel-Gebert · Accepted solution]

[Antony Shepard]: Comments that are over a week old have an exact timestamp, but more recent comments have no timestamp displayed.

You can see the exact timestamp by hovering with your mouse over the text.

[Lisa Förstberg]

Hi - you can vote on this https://jira.atlassian.com/browse/JRA-33449 for allowing timestamp to be configurable.

[Kirstin Seidel-Gebert]

@Anthony Shephard: I pasted your comment into an answer and accepted it to close this question. :) You can see the exact timestamp by hovering with your mouse over the text.

[Anthony Shephard]

This is really bothersome. Comments that are over a week old have an exact timestamp, but more recent comments have no timestamp displayed.

[Cory Beaudoin]

We are having this EXACT same issue after upgrading to 8.5. Did you ever figure out why that was happening?