Hello guys. 

Our company is a Real Estate Company which needs to contact and support existing and possible clients and also manage developers tasks for these clients. 

How we can combine Jira products to achieve these functionalities I described before?

I want the tasks for a developer to be connected with a client's feedback or support request. Is this possible?

1 answer

1 vote

From your description, I'm not sure you need to combine anything.

Plain JIRA can record issues created by clients (and developers).  The developers can work on stuff, and make comments to ask clients questions, and the clients can feedback on them too. 

So you can do it without any fuss.

However, I'd recommend a look at JIRA Service Desk - this simplifies the interface for the client, and means you don't have to expose your entire JIRA project suite to any client who might need to feedback, or let different clients see the requests from other clients.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

76 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you