Collaboration Project by different companys in Jira Cloud

[Simon König]

Hi,

My usecase:

We want to have a Software Project in Jira Cloud to collaborate on somethings with a different company. The company already has Jira Users (as do we).

We want to make a project available to both company's, without having to give away doubled accounts but I am not really sure how to do that.

I looked into Issue Security Schemes but got confused since we would have to categorize the collaborators in a group, but since the accounts are "3rd-Party" I can't use our User Management on them without having to pay for them? Is it possible to set a "anonymous"-group, which is not really anonymous? Because I don't want to give data to the public, just verified users of the other company.

In short: How can I setup a project used by multiple people, not all within my company / license.

[Trudy Claspill · Accepted solution]

Hello @Simon König 

You cannot set up anonymous access and then have any visibility into which users are leveraging that access. You will have to grant those external users licensed access to your Jira instance if you want to limit the access to specific users and have an audit of what those user do.

You haven't specified your Plan type (Free, Standard, Premium, or Enterprise) which can impact your options. Whether you have the Original User Management experience or Centralized User Management experience can also impact the options.

You can either grant access to those users to their existing Atlassian Cloud accounts, or you can set up separate identities for them in your own claimed domains in your own identity provider.

After inviting them or creating new identities for them you could set up a new local user group and add them to it, and grant that group Product Access to Jira.

Once you have granted them access to your Jira product, you might need to modify the Global Permissions to include the new user group you created for those users.

You can then limit their access to a specific project by changing project permissions. That may also involve changing the access to other projects to ensure they are not granted access to the other projects. The specific changes depend on whether the project to which they need access is a Team Managed project or a Company Managed project, and whether you have both or only one or the other types of projects on your Jira instance.

[Simon König]

Hi, thank you for the reply.

The plan is standard and we have the new "centralized" user management. But if what you say is true and it is not possible to give access without using on of our license, this answers my question for now. Thanks

[Aditya_miniOrange]

Hi @Simon König 

Your requirement can be fulfilled with the help of miniOrange's share Jira with External Users app.

This app gives you the option of securely sharing your Jira project/issues with users of the other company without needing to include them under your company license.

The issue/project can be shared directly via email and you can password-protect the shared link with your own password or generate a random one for better security.

You can also control if the users of the other company can view or add comments, attachments, or subtasks.

If you would like a demo of the app please raise a service request here and a miniOrange representative will help you with all the details.

PS: I work for miniOrange, One of the Security vendors in Atlassian Marketplace.

Thanks,

Aditya