Collaborating with customers

[Shawn McKnight]

I feel i am missing something obvious.

I cannot figure out how to work and collaborate with my customers without their access going against my "paid" users.

There are people who work FOR me, and we need to collaborate, track, manage and keep time for. So far this is the right place for me.

But then there are the people we do work FOR. Who we need to again collaborate, track and manage. Do I have to pay for more user accounts for every customer (and their team memebers) that I want to invite to collaborate with?

Thanks for the help. Sorry if i missed it in other documents.

[Jobin Kuruvilla [Adaptavist] · Accepted solution]

Yes, you have to pay for those accounts as well. Anyone who can log in to the application is counted against the license.

[Shawn McKnight]

I appreciate the clarification. Thank you!