Cloud add-ons annual subscription discount (renew)

Hi,

Server add-ons provide a 50% discount for renewal, just wondering if Cloud add-ons also have a similar policy if subscribes annually.


p.s. searched the online docs and posts and found nothing relevant. Only found "billed annually at a discount (12 months for the price of 10)".

2 answers

1 accepted

2 votes

Hi Horace,

Our Server and Cloud pricing models are actually quite different.

For Server licenses and Server add-ons, the annual renewal is for Software Maintenance (access to technical support, updates, bug fixes, etc.), which is discounted at 50% of the new license cost.

For Cloud service and Cloud add-ons, the annual renewal is for the subscription to continue using the service.  We do offer a discount on the Cloud annual pricing versus Cloud monthly pricing in that you get 2 months free by renewing annually.

Hope that helps! 

Hi Kayleen,

Thanks a lot, this answer is what exactly I want.

0 votes

Hi Horace,

I have created a ticket with the Customer Advocate team and someone should be reaching out to you to speak to you about this further.

Cheers,

Branden

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,861 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot