Cloud JIRA vs self-host Bamboo: Application link issue

Hi.

We have Cloud JIRA, and new Bamboo, installed on our AWS-hosted instance.

I want to integrate them, but - when I create link from Bamboo - it successfully redirect me to JITA, but then - can't redirect me back, says:

"It has not been possible to retrieve the required information from http://bamboo.domain.com:8085. Therefore the link cannot be created."

Firewall on Windows (AWS) server turned off, and Bamboo accessible from Internet. Also - I can create links between my own self-hosted JIRA and this Bamboo instance.

I guess - there is some restrictions, because we used cloud-based JIRA.

Am I correct?

Thanks.

2 answers

1 votes

Hello Arseney,

Also remember that you need to import the certificate from the other application into the cacerts. In this case, your Bamboo would need to have JIRA's certificate on its JAVA cacerts.

Other than that, have you already been able to achieve that? I'm asking it based on the quote you've mentioned on the answer.

 

Eduardo

there's a limitation with Atlassian Cloud instance for application to work with external service. Your Bamboo need to be on port 80 or 443 for HTTPS connection and the application link need to be initialized from Atlassian Cloud instance.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,754 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot