I'm trying to import data from the current cloud version (6.5-OD-05-041) to the current server version (6.4.6) but I keep getting the following error. Any Ideas how I can get around this?
The file you are trying to import is from JIRA 6.5-OD-05-041, which is newer than your current version of JIRA and will not work. The import file claims it can be successfully imported into JIRA 6.3.12 or later.
If JIRA 6.3.12 is not yet available for download, please contact support.
The backup should run smoothly by your description as you are using the latest JIRA server version.
In additional with the community support, I'd advice you to create a ticket at support.atlassian.com where our Support Engineers can also help you.
I believe I know what's happening. You'll need to use the latest on premise version 6.4.6 and import the data during the setup wizard assistant dialog. If you configure your instance using the setup wizard and then attempt to import the data you'll get that error. Please follow the procedure below.
Screen Shot 2015-01-13 at 12.21.50 PM.png
That should do the trick!
Hope it helps!
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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