I'm trying to import data from the current cloud version (6.5-OD-05-041) to the current server version (6.4.6) but I keep getting the following error. Any Ideas how I can get around this?
The file you are trying to import is from JIRA 6.5-OD-05-041, which is newer than your current version of JIRA and will not work. The import file claims it can be successfully imported into JIRA 6.3.12 or later.
If JIRA 6.3.12 is not yet available for download, please contact support.
The backup should run smoothly by your description as you are using the latest JIRA server version.
In additional with the community support, I'd advice you to create a ticket at support.atlassian.com where our Support Engineers can also help you.
I believe I know what's happening. You'll need to use the latest on premise version 6.4.6 and import the data during the setup wizard assistant dialog. If you configure your instance using the setup wizard and then attempt to import the data you'll get that error. Please follow the procedure below.
Screen Shot 2015-01-13 at 12.21.50 PM.png
That should do the trick!
Hope it helps!
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs