Closing parent ticket will also close the sub tasks

Michael Xiong August 14, 2012

Is it possible when closing out the parent ticket, the sub-tasks will also be closed as well?

If it's possible, how to do it?

2 answers

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 14, 2012

You will need code to do this. I'd usually recommend a listener that picks up a "close" event and scans the sub-tasks and triggers the necessary transitions if they're in the right state.

I'm 99% certain that the scripting plugin can be used to construct this process. See https://marketplace.atlassian.com/plugins/com.onresolve.jira.groovy.groovyrunner

0 votes
Jim Bethancourt
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 14, 2012
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 14, 2012

Yeah, I just closed that, sorry.

Suggest an answer

Log in or Sign up to answer