Close issues automatically where 30 days since being set to "Resolved" - how to?

HI All,

we handle more than 10000 issues in our admin projects so we need a post function which automatically close all issues which are in Resolved status for 30 days.

How can we do that? Do you also use such automation?

Thanks for your hints!

Rumi

4 answers

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Accepted answer

Hi,

You can do it with implementing a service using JJUPIN (sil) or JSS (JPython).

0 votes

You need a service or schedule task that runs at regular intervals. Not a post function.

A common and easier way is to modify the jelly escalation scripts Atlassian provides: https://confluence.atlassian.com/display/JIRA/Jelly+Escalation

You will have to make changes as appropriate.

That has to be implemented as Service. As an example you could use Script Runner for this. There is a special Escalation Service built in (https://jamieechlin.atlassian.net/wiki/display/GRV/Escalation+Service)

Henning

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