The admin could create a temporary transition or a transition that is restricted to them or a small group. Often an Approval workflow will include a “bypass” transition that allows the admin to skip the approval for various reasons/conditions. If you have a condition where sometimes approvals are not required then the admin should build the WF to accommodate this scenario.
A transition from Pending Approval to another stautus should be included. But even now, at least the Project Lead or a Component Lead should be able to handle it and of course also a global Admin. If this isn't the case, the workflow is not well designed.
Learn how to use two new reports for next-gen projects in Jira Cloud: Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...
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