Close issue screen with custom message not working

I am trying to create a message box to show up telling people that they can't reopen an issue when it is closed. I have tried to create a Message Custom Field (for edit) and then add html to the default value of this custom field.

I added the code below that I saw on someone elses' question.

<div class="aui-message info shadowed"><p class="title"><span class="aui-icon icon-info"></span>Test text</p></div>

When I add this to the default field it just shows as text, do I need to add something else to be able to enter html.



1 answer

1 accepted

0 votes
Accepted answer
Jason Worley Atlassian Team Jan 21, 2014

Its not clear where you are doing this. Ensure you are adding a custom field here:


Note: When you click Add Custom Field a list of available options will be presented. I believe you can just chose a multi-line text box and not worry about the HTML.

This is explained in more detail here:

I have added a custom field from a plugin so that I can have an alert message. It appears in the normal way on the custom field opttions. When I add the code to the default value it disappears.

Is there anyway of making an alert before a transition? I have added a read only custom field at the moment.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

890 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you