Close and Reopen tab not appearing for particular issuetype

[jayasingh]

Hi,

I created one issue and i assigned to myself. After i resolved that issue i assign the same issue to my teammate to close the issue who is having tester role. But my teammate is not able to view the close and reopen tab for that issue.In assigned to me dashboard also the isssue is not appearing.

Can anyone please help me in this.

Thanks,

Jayasingh

[RambanamP · Accepted solution]

user should have close issue permission, check the project permission scheme

https://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions

[jayasingh]

Hi Rambanam,

Thanks for the reply.

Yes the issue is with close issue permission in workflow.

Thanks,

Jayasingh

[Bharadwaj Jannu]

please check any conditions regarding user assignee permissions placed to Close and Reopen transitions in workflow of particular issuetype

[jayasingh]

Hi Bharadwaj,

Thanks for the reply.

Yes the issue is with in workflow transition for close issue the permission was given to only reporter and not the assignee.

Thanks,

Jayasingh