Close and Reopen tab not appearing for particular issuetype

Hi,

I created one issue and i assigned to myself. After i resolved that issue i assign the same issue to my teammate to close the issue who is having tester role. But my teammate is not able to view the close and reopen tab for that issue.In assigned to me dashboard also the isssue is not appearing.

Can anyone please help me in this.

Thanks,

Jayasingh

2 answers

1 accepted

user should have close issue permission, check the project permission scheme

https://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions

Hi Rambanam,

Thanks for the reply.

Yes the issue is with close issue permission in workflow.

Thanks,

Jayasingh

please check any conditions regarding user assignee permissions placed to Close and Reopen transitions in workflow of particular issuetype

Hi Bharadwaj,

Thanks for the reply.

Yes the issue is with in workflow transition for close issue the permission was given to only reporter and not the assignee.

Thanks,

Jayasingh

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