Cloning an issue with attachments fails to clone thumbnail correctly

Mike Rubin January 9, 2020

When I clone an issue which has attachments and thumbnails of those attachments, and I select the "Clone attachments" checkbox, the cloned issue correctly has the previous attachment, but the thumbnail in the description fails to be cloned correctly. It shows a square that has the text "Failed to load" and a Retry link at the bottom of it.

When I clone an issue which has attachments (and thumbnails of those attachments in the description), the thumbnails should clone correctly.

1 answer

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 10, 2020

Hello Mike,

Thank you for reaching out to Atlassian Community!

As per the details you provided, I believe that you are facing a bug that happens when cloning an issue using the new issue view.

Please be sure to watch it, so that you are notified when this is fixed in a future release.

Regards,
Angélica

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