task at hand is cloning our existing Jira server to allow for a team separation...
Only very few projects will remain on the cloned one and will be deleted from our main installation once cloning is complete.
We run an unlimited commercial license and I have bought an extra 25 seat license to use on the new machine.
Problem is since we copied each and everything including the database the server id on the new machine is still the same and thus I cannot generate the license key on MyAtlassian for it.
what I did (and what worked for me) was the following (Unix platform):
SET propertyvalue = 'xxxx-xxxx-xxxx-xxxx'
WHERE id = (SELECT id FROM propertyentry WHERE PROPERTY_KEY='jira.sid.key');
(Where xxxx-xxxx-xxxx-xxxx needs to be your true ServerID)
Instead of using the new 25 user license, you can use a development license which is completely free for customers who have bought a commercial license. The development license contains the exact same type and amount of users as your commercial license. You can retrieve this license under your profile in my.atlassian.com.
Let us know if this helps!
thanks for that quick reply...
That new installation will be used by a different department in our company and license costs will be billed to their cost center.
They got a totally new (and isolated) server and that's why I bought a new license for them as I wanted to have a clean cut between the two installations...
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Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
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