task at hand is cloning our existing Jira server to allow for a team separation...
Only very few projects will remain on the cloned one and will be deleted from our main installation once cloning is complete.
We run an unlimited commercial license and I have bought an extra 25 seat license to use on the new machine.
Problem is since we copied each and everything including the database the server id on the new machine is still the same and thus I cannot generate the license key on MyAtlassian for it.
what I did (and what worked for me) was the following (Unix platform):
SET propertyvalue = 'xxxx-xxxx-xxxx-xxxx'
WHERE id = (SELECT id FROM propertyentry WHERE PROPERTY_KEY='jira.sid.key');
(Where xxxx-xxxx-xxxx-xxxx needs to be your true ServerID)
Instead of using the new 25 user license, you can use a development license which is completely free for customers who have bought a commercial license. The development license contains the exact same type and amount of users as your commercial license. You can retrieve this license under your profile in my.atlassian.com.
Let us know if this helps!
thanks for that quick reply...
That new installation will be used by a different department in our company and license costs will be billed to their cost center.
They got a totally new (and isolated) server and that's why I bought a new license for them as I wanted to have a clean cut between the two installations...
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :). In the spirit of this month's august-challenge, we're sourcing stories of Jira Service Desk activation fro...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs