Cloning Template tickets through Automation

Mark Williams October 24, 2024

When a user creates a Roadmap Item in a project and the answer to a custom field is no, then we want to create tickets in 7 other projects using templates from those projects. Is there a way to do this with the out of the box automation in Jira Cloud?

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Mark Williams October 31, 2024

This is a non-issue. I was able to work around another way.  Thank you for the quick response.

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Marc - Devoteam
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October 24, 2024

HI @Mark Williams 

Yes.

Could you also specify your rule in detail and what you have tried, also include audit log info and screenshots.

This will help community members to see your way of thinking.

We want to help people with requests, but not give them bite-size solutions.

We want people to try and if they get stuck, help them out. But then people will learn and understand the logic, instead of providing a solution that they don't understand.

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