Hello!!
A rule was created to clone issue and move sequentially to To Do to done, however when doing this two issues are cloned but only one should be cloned.
Thanks!!
To better understand the automation please send us:
- A full screenshot of the whole automation and the steps (actions)
Regards
Aaron
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Thanks for the screenshot. Ive tested this and it only clones once and it doesn't link as you need.
This is due to the BRANCH and the automation might be project automation instead of global?
Please try this:
- Delete the branch and link issue
- use the CLONE ISSUE and add the linked issue there:
- Can you check the audit log and send us a screenshot for the double cloning?
Do you have another rule running that might be cloning? a post function?
Regards
Aaron
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Hello, there must be some instability in Jira, because another project is happening.
Auditlogs there are works.
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I have to open a ticket in script runner app.
If they can help me, I will answer here.
Thanks.
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If you do what @Aaron Pavez _ServiceRocket_ suggests - does it work? This is a much cleaner solution.
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