Clone option does not appear in "More actions>" menu.

Hello everyone,

I am trying to clone an issue, but I cannot find the option "Clone" in the "More actions>" menu.

Please, could you inform me if there is any configuration or parameter which I have to activate?

Thank you very much.

 

PD. I am using JIRA 5.2.

 

1 answer

This widget could not be displayed.

Hello Javier,

 

The 'Clone' feature, by default, should be only dependent of the 'Create Issue' permission. Hence, there are three things that come to my mind that could be causing this behavior:

  • The user actually doesn't have the permission:*+ This would be the case if the user was also unable to clone other issues in the same project;
  • The workflow has a property to modify the permissions:*+ In this case, if you transition this issue to another status, you should be able to clone it;
  • and lastly +*the default feature is replaced with another*+ (e.g. the Clone Plus for JIRA) add-on.

Thank you, Rodrigo. I am going to check all the items that you have pointed. I will keep you in touch. Best regards, Javier.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

81 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you