Client-side error

Suresh C
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November 17, 2022
Microsoft Outlook Add-in - Client-side error. Please try again later or contact support.
Error ID: 0db582de761b425b88a1470e90e9ea32JIRA_CLOUD_OUTLOOK_ADDIN.PNG

2 answers

1 vote
mike.kellenberger
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November 17, 2022

seeing the same error since today...

0 votes
Vitalii Saienko
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November 18, 2022

Hi @Suresh C

Thank you for reporting this issue. We have identified the root cause and have already fixed it. Could you please give it another try? Sorry for the interruption.

Eric Huynh
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November 19, 2022

I am still experiencing the same issue.  Please advise.

Vitalii Saienko
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 21, 2022

Hi @Eric Huynh 

Could you please share the steps that led to this error? Also, could you please share a screenshot of the error?

Eric Huynh
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November 21, 2022

@Vitalii Saienko Here are the steps:

1. Log into Microsoft Teams

2. Add Jira Cloud

3. Select Add to Team

4. Select Jira Sites.

5. Select Saved Filters.

Vitalii Saienko
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 22, 2022

@Eric Huynh it seems like you are not using Jira Cloud for Outlook integration but rather Jira integration with MS Teams. I'd suggest you create a new question on Community with the steps to reproduce and a screenshot of the error.

Dewa My
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October 31, 2024

Screenshot_20241023-085330_Chrome.jpgI also experienced the same thing, please help and thank you

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