Client error: CLI connector is not installed or enabled on the server.

Hi ,

I am getting this message when I run the below JIRA cli command

jira --action getIssueList --file "getIssueList.txt" --filter "All_issues"

Client error: CLI connector is not installed or enabled on the server.

When I try to run below command I am getting the result.

jira --action getServerInfo

 

Please help me where I am going wrong ?

4 answers

1 accepted

0 votes
Accepted answer

JIRA CLI 4.0 requires the CLI Connector component of the JIRA CLI be installed on the server. See CLI Client Installation and Use for more information.

0 votes

What versions of the CLI and JIRA are you using?

In Jira, do you have all the remote access enabled?  RPC services etc?

Hi Nic, Yes "Accept remote API calls" is enabled and I am using JIRA 6.3.11 and CLI 4.0.0

Ah, then you need to mark Bob's answer as correct, he beat me to it.

Hello,

 

I've just installed Confluence CLI Connector with an Evaluation License

Bob Swift Atlassian Add-ons - Confluence CLI Connector

REST API Services for the Confluence Command Line Interface (CLI). A license is not needed if the "Run CLI Actions in Confluence" add-on is enabled and has a valid license.

Accept remore API call is enabled.

 

I get the same error as reported here:

 

confluence --action getServerInfo --outputFormat 2
Server info:
Product . . . . . . . . . . . : Confluence
Version . . . . . . . . . . . : 5.4.3
Base URL  . . . . . . . . . . : https://-------------------/confluence
Build . . . . . . . . . . . . : 4732
License information . . . . . : CLI connector is not installed or enabled on the server. See https://bobswift.atlassian.net/wiki/display/ACLI/Installation+and+U
se.

What could be the problem?

A common configuration problem is that your base url is not correct. Make sure you are accessing the server via its base url. If your base url is incorrectly set, go to Admin -> General Configuration and edit the value.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Jira

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,094 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you