After updating jira server from v7.1.9 to v7.3.7 stopped showing dialog on clicking on the number next to View Watchers (x).
Browser console doesn't show any errors as well as server logs.
Workaround: Right click the (x) and open in a new tab - works pretty good, but seems it's not what Atlassian developers designed.
The similar issue was mentioned here:
In the bug ticket that was linked there was a specific condition which was the user was an LDAP user AND had a custom avatar. Does your user meet those conditions? If so we may be looking at a regression, however, I have not seen that reported recently and there aren't any recent bug tickets for that either.
In order to determine what could be happening I would reproduce the issue and generate a HAR file. This will provide more information about the web traffic and provide more clues as to what is going on.
If you do believe this to be a regression please contact the Support team so they can verify and put in a new bug ticket.
Hello, Branden. We use crowd for managing users and groups, and actually, none of them don't have custom avatar (even we don't allow gravatars for our users)
Looks like I've already managed this issue. The problem was with custom watchers field which we use by default.
Thanks for your effort and quick reply.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs