Clicking 'c' from my keyboard no longer creates a ticket

I'm used to click 'c' from my keyboard on a Mac in Chrome and having this open a create issue box in Jira. This doesn't do anything anymore. When I'm in Confluence and click 'c', I do still get the pop-up to create a new page. Was this disabled in Jira? I don't know how to create an issue in some of my projects anymore. 

1 answer

0 vote

Hi Mike,

We had had multiple reports regarding this issue recently and the only pattern that was found is that those issues started right after the new UI upgrade. Therefore, we decided to file the following BUG report in our public-facing BUG/Feature request system to be analyzed and worked by our development teams:

I have already added your case to the internal notes and at this time I would encourage you to visit the bug page linked above and vote on the issue to add impact and to be kept informed of progress on the bug going forward. By doing this, it will ensure you're proactively informed of progress and updates going forward in accordance to our Bug Fixing Policy.

I have already added your case to the internal notes.  At this time please be sure to vote on JRACLOUD-68289 and continue to watch the issue for any announced fixes.

Cheers,

Branden

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

473 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you