Clearing the priority field value in JIRA OnDemand

Is it possible to clear (delete or set to 'null') the value of the priority field on an issue?

We had some that were set up with an incorrect field scheme and acquired priority values, which we don't want. Hiding the field, as we've now done' doesn't hide them on the board views.

Thanks,

Scott

1 answer

1 accepted

1 votes
Pedro Cora Atlassian Team Jan 15, 2014

HI Scott,

The best approach to fix this would be to edit your workflow and add a bogus transition that contains a post-function to update a field in, then you choose the Priority Field and set the value to none.

After that, you just need to bulk edit all the issues that you need to clear the priority and transition them.

Worked a treat!

Thanks,

S

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,129 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot