Clearing an Issue's Priority

Is it possible to clear an issue priority?

We have a project where we don't use priorities, and somebody accidentally added the priority field to the screen. Now we have a bunch of issues running around with priorites, when there shouldn't be any.

I've tried removing "Priority" from the related issues' screen, but the priority still remains set on these issues, and I don't see any way to set the priority to blank or null. Any ideas?

Thanks in advance for your help,
Will

1 answer

1 accepted

This widget could not be displayed.

Hi Will,

Since you would like to disable the Priority field for a project, then perhaps you may try to create a new Field Configurations that can be assigned to the project, and set the Priority field to "Hide".

If you hide the Priority field in the field configuration, then I believe that the field won't be appearing anywhere throughout all screen mapped to the project. More details on this is outlined in the following documentation:
- Specifying Field Behavior

I hope that the info above helps.

Cheers.

Thanks, Ahmad! This worked like a charm! It removed priority for these issues from all screens, filters, etc.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

26 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you