Clear votes on an issue

I'm designing a workflow in which a user makes a request, and depending on the category of said request a group of users are notified of the request and prompted to vote for it (essentially approving the request) or execute a 'Deny Request' transition. The 'Approve Request' transition ONLY appears when the number of votes on the issue is equal to the number of users in the group whose approval is required.

If a user denies the request, the inital requester is prompted to fix the request and re-submit for approval. Below is a picture of my workflow. 


The problem is that if someone votes for a request, their vote remains even if someone else denies the request and it's re-submitted with changes. 

I created a post function to execute on 'Re-submit request' transitions, intended to remove a vote from each user in the 'Needs approval from' group. Here's what I've got so far. 

import com.atlassian.jira.component.ComponentAccessor
def groupManager = ComponentAccessor.getGroupManager()
def voteManager = ComponentAccessor.getVoteManager()
def customFieldManager = ComponentAccessor.getCustomFieldManager()

def cf = customFieldManager.getCustomFieldObjectByName('Needs approval from')
def groupName = cf.getValue(issue)
int groupSize = groupManager.getUsersInGroupCount(groupName)
def groupUsers = groupManager.getUsersInGroup(groupName) 

int i
for (i = 0; i < groupSize; i++) {
    voteManager.removeVote(groupUsers[i], issue)

First of all, is this possible? An older, similar question on this forum received answers suggesting it was not possible without doing something in Confluence, but that was back in 2014. 

Thanks in advance for any help.


1 answer

This widget could not be displayed.
Brant Schroeder Community Champion Apr 26, 2017


  I do not believe that it is possible at this time.  There is a JIRA feature request here: that addresses it but has hardly any votes.  It has also been out there since 2014 so I doubt you will be able to do it anytime soon.  You could see if there is a custom field or plugin that would provide this functionality in the marketplace.

Hope this helps.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted 10 hours ago in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

29 views 1 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you