Chrome periodically asking for password in Jira + Apache + AJP + LDAP configuration

Hi All

I have a problem with Chrome brouser while accessing Jira with the following configuration:

  1. Jira is configured with external LDAP for users authentication and the directory is set to the main in Jira.
  2. Jira is configured to use the AJP instead of HTTP so it can work behind the Apache proxy using the Atlassian documentation -
  3. Apache is configured with the virtual host with the LDAP authentication using the same LDAP servers as Jira

All these configurations was working with the Jira 4.4 and all the browsers and after Jira upgrade to the version 5.2.11 Chrome browser started to reask for the password while rolling the mouse curson over the username in the issue.

I checked all the configuration in Jira and Apache but could not reproduce the same in IE or Firefox.

Jira configuration in "server.xml"

<Service name="Catalina">

        <Connector port="9191"




Apache Virtual Host configuration

<VirtualHost *:80>

  ServerName  jira

  <Location />
    AuthType Basic
    AuthName "Jira Server(Apache)"
    Include  ldapauth.conf
    Require  ldap-attribute objectclass=person
        Order deny,allow
        Allow from all
        Satisfy all

  <Proxy *>
        Order deny,allow
        Allow from all
        Satisfy all

  ProxyRequests     Off
  ProxyPreserveHost On
  ProxyPass        /            ajp://localhost:9191/ timeout=1800
  ProxyPassReverse /           ajp://localhost:9191/ timeout=1800


Apache LDAP configuration

AuthBasicProvider               ldap
AuthLdapUrl                     "ldap://server/ou=People,dc=company,dc=com?uid,mail,gecos,uidnumber"
AuthLdapGroupAttribute          memberuid
AuthLdapGroupAttributeIsDN      off
AuthzLdapAuthoritative          on

I will appreciate any suggestions as I already opened the Support Ticket with Atlassian and they replied that this is the out of the support scope and I should ask question here.



1 answer

Hi Bushan

Thank you for your reply.

I am not quite sure how these suggested links are going to solve my problem because there are no timeout issue at all because I see this problem right after logging in.



Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

879 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you