The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Is it possible to send a cc email to JIRA when responding to an external vendor support case to get the information automatically into the JORA ticket as well?
If yes, how?
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events