Child and parent workflow transitions and conditions

If I want to transition the parent issue based on the child's transition (in the child's post function) but also having transition conditions defined at the parent level to check the workflow status of ALL children, what would happen in case of a conflict?

E.g. child 1 transitions and causes the parent to transition as well. But there is a child 2 in a status which prevents the parent from transitioning. Would it error and cause any further trouble, or will the parent just remain in its current status and ignore the post function of child 1?

1 answer

1 accepted

Hi Florian,

When I have created this situation on within OnDemand the following has occurred:

State:

Parent: doesn't meet condition

Child: initiates transition on parent

Result:

Parent: remains in current status

Child: completes the action for the child issue

The post-function to adjust the parent from child is ordered after the listener event is triggered. Therefore the child gets to the necessary state. The update of the parent then occurs but resolves the conditions that were set. If these are not met the issue will not transition and will stay in the same state without any errors being displayed.

One item to keep in mind is displaying screens on the parent issue when the transition would be completed by a child issue transition. The parent view will not render and will prevent the issue from transitioning.

Cheers,

Paul

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,254 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot