Changing user name in JIRA onDemand?

I invited my team by using the invite function and added the email-addresses.

Unfortunately I forgot to inform the team about name conventions. Now I have a complete mix of user name, some used email address, some the initials or their first name.

Is there a way to change the user names? I guess it s an ID fied for the Atlassian ID too, right?

I can`t remove the users and set them up again because they are already assigned to tasks.

Thx for help,

Thomas

2 answers

1 accepted

1 vote
Answer accepted

Renaming is not allowed in onDemand. The workaround suggested is here but that doesn't take care of other things like watchers, usernames used in roles,workflows etc.

Now that 6.1 allows renaming, you might want to raise a ticket with Atlassian and ask for help.

Thanks for your answer, Jobin.

Although this is really something you should add to Atlassian should put on the roadmap.
Every users has an Atlassian ID, that should be enough to identify the correct user independent from his user name...

Only users registered to use Atlassian systems have an Atlassian ID (such as My Atlassian or Support), so the vast majority of OnDemand users do not - these are completely unrelated to OnDemand usernames. Additionally, it's not currently possible to change an Atlassian ID username in any system. We're working on implementing the username changes in OnDemand, but it's not currently available.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 14, 2019 in Jira

Updates to jira.atlassian.com give you visibility into what's coming in Jira Server and Data Center

Hello, Community! My name is Gosia and I'm a Product Manager on Jira Server and Data Center here at Atlassian. Since 2002 when we launched our public issue tracker, jira.atlass...

530 views 1 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you