Resolution "Done" is not available in JIRA by default but you can create one.
The default resolutions available in JIRA are "Fixed", "Won't Fix", "Duplicate", "Incomplete" and "Cannot Reproduce".
Login to JIRA as system administrator. Go to Administration and go to Issues.
Find Resolutions and use the "Add new resolution" option to create a new resolution called "Done". Now when you try to close the issue, you will be able to set the Resolution to "Done".
check the Close Issues permission on permission scheme
check here for more info on permission scheme
check this document to know more about how to defineresolutions
Ok, I am confussed here. I have all possible rights on the system, I just gave the administrator the rights to "Resolve Issues" and when I go into an issue, the Resolution is still not editable, it still says unresolved. If I understand thing correctly I want to get it to be resoleved so that the version reports shows what is resolved in a given version, correct? How do I do that?
U got resolution "Done" after u produce transition with additional settings.
Go to workflow edit screen (diagram view). And find transition to "Done" status. U looking for transition settings (press on transition) - open "Post functions".
On screen Post functions:
- Press "Add Post function"
- Choose "Update Issue Field"
- Choose field "Resolution"
- Set "Done"
Now after providing this thansition, ur Resolution will set "Done"
But if you work in a large organization and don't have rights to manage your own workflow or setup transition screens, you're out of luck. There should be a "null" choice on the resolution field. That way you could put the resolution field on a standard edit screen in your workflow instead of a transition screen.
If I had that, I'd be able to answer the question, "Which issues did we complete last week?"
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