We are using the Behaviours plugin to set the Assignee to the user listed in a custom field called "Verifier" when an issue is resolved. We want to be able to, ahead of time, decide who will test an issue and assign them to be the tester via the Verifier field. When a Developer resolves an issue, we then want the Assignee to be set to the Verifier.
We're using the following code for the Resolve action:
// Set assignee to verifier custom field when resolving an issue
FormField Assignee = getFieldById("assignee")
FormField Verifier = getFieldById("customfield_10304")
String form_value = (String) Verifier.getFormValue()
The code seems to work well, but only sometimes. It seems that it only works if the Verifier has been assigned to an issue one or more times. If the Verifier has never been assigned to any issue, the Assignee is set to Unassigned when any issue with that Verifier is resolved. But, for any of those same issues, if I click the Assign button, assign it to the Verifier, then assign it back to the Developer, the above code works when the issue is resolved - i.e., the Assignee is set to the Verifier. And the code continues to work when assigning the same user to verify other issues.
Seems really strange. Does anyone know why we would be seeing this behavior? Are others using the Behaviors plugin to the set the Assignee field?
Thanks in advance.
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG