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Changing fields on scrum/kanban basic view?

Hi guys. So as the QA maanger I dont really use the scrum and kanban options too much. But im currently configuring a new QA section for a project, and the producer asked me to help him with changing some config.


Basically, when he opens the ticket fully, he has a custom field visible along with all the others assigned to this issue type and project. However, when clicking the issue whilst in the list and board view, it opens a more simplified version that does not show all the fields. He wants to edit the fields in that view, but after much searching through the different screens and schemes, I cant figure out what view this specifically is associated with. Any help? Thanks!

1 answer

0 votes
Warren Community Leader Oct 25, 2019

Hi @Jan_Dan 

First question that I, or anyone else wanting to help, will ask is - are you working with the "new UI view" or not? You're using the new view if you click on a card on the active (Scrum or Kanban) board and it opens in a pop-up.

No, when I look at the backlog/sprint overview etc and select an issue, it opens beside everything in the same window.

Warren Community Leader Oct 25, 2019

You can't check the backlog view, it needs to be the active board.

Alternatively, if you open an issue in it's own tab, does it look like

New view?


Old view?


Um, hard to say since our button setups are kind of different? And really hard for me to make a test version that I am allowed to take a screenshot of and not mess up the sprint setup. I am assuming its the old view.


My producer doesnt want to open the tickets in a new tab, he wants to edit them from the view where the screen splits in two and he has both the list and the minimised view of the ticker with reduced fields. Can he do that?

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