Changing columns in filter subscription

David Witherspoon October 2, 2013

I recently changed companies and am back to square one with their jira instance. I am trying to set up some filter subscriptions but for some reason the only items that are coming though on the email are issuekey and Summary with a link to the issue. I need assignee, due date, etc... What am I forgetting on how to change this??

2 answers

1 vote
AlaA
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October 24, 2013

Hey David,

You can customize the email templates used by JIRA and include all the fields that you want to be sent along with the notification. Here is the default guide on how to do so:

https://confluence.atlassian.com/display/JIRA/Customizing+Email+Content

I hope that hleps.

Cheers,

David Witherspoon November 5, 2013

closing out. Tried answering my own question last time....

0 votes
David Witherspoon October 30, 2013

Thanks Ala - I realized the root of the problem was the emails were sending as plain text. My bad for not replying sooner

AlaA
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November 3, 2013

Hey Dave,

I'm glad to hear that you found the cause of the problem. :)

Cheers,

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