Changing columns in filter subscription

I recently changed companies and am back to square one with their jira instance. I am trying to set up some filter subscriptions but for some reason the only items that are coming though on the email are issuekey and Summary with a link to the issue. I need assignee, due date, etc... What am I forgetting on how to change this??

2 answers

Hey David,

You can customize the email templates used by JIRA and include all the fields that you want to be sent along with the notification. Here is the default guide on how to do so:

I hope that hleps.


closing out. Tried answering my own question last time....

Thanks Ala - I realized the root of the problem was the emails were sending as plain text. My bad for not replying sooner

Hey Dave,

I'm glad to hear that you found the cause of the problem. :)


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