Changing MS AD synchronization interval with JIRA

We have JIRA set up with the default synchronization interval of 60 minutes, which we would like to increase. There is not option for editing this directory after creation. How can I increase the frequency of the interval? Such as setting directory.cache.synchronise.interval somewhere on the server and restarting.

2 answers

1 accepted

As you've noticed, you can't edit the directory which contains the user you are logged in with. A workaround is to create an internal directory with a single admin user as a member of the necessary jira-user and jira-administrator groups. Once created, enable the directory, sign in as the internal admin at which point you should be able to edit your AD directory. When you're done, log out and log back in with your AD credentials nd disable/delete the internal directory.

Ian, Thanks for the answer. I had a backup user to log in as system admin as set it to a much more frequent interval and it worked correctly. I'll keep and eye on the time, but right now the sync only takes 70 ms. So I don't forsee any issue coming up.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

64 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you