Changing Base URL - Doesn't Reflect in Client Machines

HI All,

I had installed JIRA in my server. I can able to access the JIRA as localhost "http://localhost:8080" from the server. I want to access this JIRA from other machines also.

I had tried changing the base url to "https://mycompany.com:8080". But its not working. I had searched all the things, but i cant able to find the solution.

Whether i need to do any other changes like, restarting the service, restarting the server, xml changes..

Note : I am very new to this JIRA and also this Forum.

2 answers

Hi Ramabadran,

Please confirm from network admin that machine (where JIRA is installed) is LIVE IP or not and also try from other machine http://<IP address>:8080.

Secondly try to ping the machine where JIRA is installed.

FYI this link helps you to outcome from this issue.

https://answers.atlassian.com/questions/18468/jira-not-responding

or

https://answers.atlassian.com/questions/111707/unable-to-access-jira-from-any-other-machine-s-broswer

Regards

Onkar Ahire

Hi, as Onkar said try to do ping to server from the client machine to check if it is visible and here's another possible solution to this:

https://answers.atlassian.com/questions/93842/change-jira-base-url

Check here too:

http://stackoverflow.com/questions/4092225/jira-works-only-on-localhost

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

64 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you