Changing Backlog Status in JIRA Agile

[Kristen Viscardi]

Someone changed the behavior of our "Backlog" status in JIRA and we cannot get the Agile simplified workflow to work the same. Any way of changing this back to the original? The status is stuck in a "To Do" state instead of being gray. I attached a picture Please pay attention only to the picture on the left.

Thanks!

agile.jpg

[Jobin Kuruvilla [Adaptavist]]

What do you mean by status is stuck in "To Do" column? Are you not able to move it to any other columns?

If so, do you have a column that maps to "Intent to join a Release" status? If yes, check if that transition has a workflow condition defined on it.

[Kristen Viscardi]

No not in the "To Do" column in a "To Do" state in the workflow and shows up blue. In the other instance of JIRA we run the backlog is grayed out and stands alone, but still sits in the "To Do" column on the board.

Our board is properly set up and so are our transitions. I just cannot get the Backlog status to behave properly.

[Jobin Kuruvilla [Adaptavist]]

Now, that is strange because I don't see a "To Do" state in your workflow. Are you looking at the correct workflow? If so, run the integrity checker and see if the workflow integrity is compromised or not.

[Kristen Viscardi]

If you only look on the workflow on the left, anything blue is to do, yellow is in progress, and green is done. Usually the Backlog is grayed out, but someone tampered with it and set it to to do and I need to switch it back and i can't. I will try running the integrity checker.