Someone changed the behavior of our "Backlog" status in JIRA and we cannot get the Agile simplified workflow to work the same. Any way of changing this back to the original? The status is stuck in a "To Do" state instead of being gray. I attached a picture Please pay attention only to the picture on the left.
What do you mean by status is stuck in "To Do" column? Are you not able to move it to any other columns?
If so, do you have a column that maps to "Intent to join a Release" status? If yes, check if that transition has a workflow condition defined on it.
No not in the "To Do" column in a "To Do" state in the workflow and shows up blue. In the other instance of JIRA we run the backlog is grayed out and stands alone, but still sits in the "To Do" column on the board.
Our board is properly set up and so are our transitions. I just cannot get the Backlog status to behave properly.
If you only look on the workflow on the left, anything blue is to do, yellow is in progress, and green is done. Usually the Backlog is grayed out, but someone tampered with it and set it to to do and I need to switch it back and i can't. I will try running the integrity checker.
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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