I've added a "triage" step into a workflow which sits between "create issue" and "open".
As soon as an issue is raised it goes into triage until the triage manager decides to assign it to someone and open the bug.
I can transition between the triage and open steps using the button on the bug screen, however I'd prefer to automatically transition between the steps based on the bug being assigned to someone.
Is this possible?
Not really, if I understand the OnDemand settings correctly.
I think you need the "auto transition" listener from the "Jira Toolkit" addon - this can listen for the assign issue event and push the issue through a transition, but I have a nagging doubt that you can't use that in OnDemand.
If you are okay with running a external web server which can listen to changes from JIRA, it is pretty easy to achieve this:
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