Change issuetype after issue is created

SUSHANT DUA October 24, 2019

Hello Jira Support or Users 

 

I am looking for a way for a user to switch the issuetype easily from story to bug, bug to story etc. 

I already know the the Move option, I am looking for way to on on screen without using the move option.

 

thanks

 

2 answers

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Bastian Stehmann
Community Leader
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October 24, 2019

Hi @SUSHANT DUA ,

Welcome to the community. 

If the new issue type has the same workflow and required fields, you can switch the issue type in the default view. 

If not, you must use the move option, because there will be a short wizard then.

SUSHANT DUA October 24, 2019

Thanks for getting back to me quickly. Only required/mandatory fields should be same but other non-mandatory fields can be different ? Or both issue types should have exact same fields 

SUSHANT DUA October 27, 2019

It worked. Thanks a lot for the help and support 

0 votes
Aleksandr Zuevich
Rising Star
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October 24, 2019

Hi @SUSHANT DUA ,

There is possibility to do it right on the issue view screen:

Capture.PNG

SUSHANT DUA October 24, 2019

I am super admin and I don’t see this option

Aleksandr Zuevich
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 24, 2019

Check you System - General Configuration - Inline edit option. It should be ON for this.

SUSHANT DUA October 24, 2019

It’s on

7B196BAC-9AC0-4FEB-9D62-4639CB0886DE.png

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