Change email sender in CSAT

When I installed the plugin I did it with my own personal account and now my own email adress is the sender for the CSAT. How can I change the email sender? I want to change it to our default admin account with the email that we use for JIRA emails and thats is configure with SMTP for Jira.


I tried to uninstall and install the add-on again with the default admin account but it seems to still have the info saved from my first install with my own info.

1 answer

This widget could not be displayed.

Hi @Andreas Berggren ,

By default CSAT will use the project lead email as the email sender

We will allow you to change the email sender's address in next release.



Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

31 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you